The first scenario will deal with how to dial 999 and when to call the emergency services by providing an example of an emergency. I’ve been looking into this topic and I have found out a lot of things.
Why should children learn to dial 999?
A mother was having an anaphylactic shock and her 2 1/2 year old daughter dialed 999 and managed to state her full name, age and address to the operator. This is pretty amazing right? Your never to young to learn to learn first aid. You can find all the information on the following link: http://www.therealsupermumblog.com/2011/04/teach-children-basic-emergency-response/
Statistics have shown, children aged 4-5 can learn basic first aid including dialing 999 in an emergency situation. Not many children know how to do this and if they do, they may not know what situation is an ’emergency’ and dial the number when not necessary. It is important to be clear to the children what kind of situation is an emergency and requires them to dial 999. A child’s concept of ’emergency’ can be different from an adults so letting the child know that losing their toy or dialing 999 as a joke is not an emergency. It’s important that children know they should call 999 in the above circumstances if there are no adults around, their call could save a person’s life.
The 3 Step Simple Lesson
I can’t overcomplicated this lesson for the children as the maximum steps I can teach children aged 4-5 is up to 3. So, to teach how and when the child should dial 999, I will provide them with 3 easy to follow steps which cover the basics.
An example of the 3 steps could be:
The 3 C’s of First Aid
- (Check) Make sure the area is safe for you and the injured person
- (Call) Tell and adult and call 999
- (Care) Stay and comfort the injured person
Step 1 Check
These will be the 3 key steps but for each one I will include a little more detail to explain what the steps mean. For this scenario I could play out an emergency situation and explain the hazards to watch out for and if the coast is clear they move onto the next step. The child needs to understand that they are safe before continuing onto the next step.
Step 2 Call
If an adult is present the child can call for their aid first. However, if no adult is nearby, the child will dial 999 in an emergency. But it isn’t as simple as that as the child needs to know what to do after dialling 999. In a medical emergency the child will be asked to supply information to the operator such as their full name, address, the emergency situation etc. This will help prepare the child on what to expect and boost their confidence as they know what to do. This also gives the operator enough information on what emergency service to provide (fire brigade, police or ambulance).
It is most ideal for the child to use a house phone to dial 999 rather than a mobile phone as the Emergency Services automatically receive the phone number, address and household name of the caller so they are able to trace calls without having to rely on information given to them by the caller, which is particularly useful in the case of a child who is unable to remember or communicate such vital details to the operator. But if they are not able to use the house phone for whatever reason, it’s important children realise they can use a mobile phone if necessary.
More Advice for Children
To help the ambulance or fire service understand where you are and what has happened, speak as clearly and calmly as you can. Try not to rush your words or the operator won’t be able to understand you.
Don’t hang up until the operator tells you to. The operator needs to have all the info they need to get to you a quickly as possible.
step 3 Care
The last step is to ensure the comfort and safety of both the injured person and the child and keep the situation under control whilst they wait for the emergency services.
I will finalise the steps and information when I research the terminology that the children will understand and the amount of sentences I can use per animation for the first aid scenarios.